Shipping & Returns

🎮 TCB Games – Return Policy

We want you to feel confident in your purchase while helping us maintain the quality of our inventory. Please review our return guidelines below:

📅 Returns
Items may be returned within 7 days of purchase.

📦 Condition Requirements

  • All items must be unopened and in original condition
  • All original components (cases, manuals, inserts, etc.) must be included

🚫 Non-Returnable Items

  • Preowned games
  • Trading cards
  • Sale items

💰 Refunds & Store Credit

  • Eligible returns may receive a full refund or store credit
  • Refunds are processed once the item is received by the store

🧪 Defective or Non-Working Items

  • Must be returned to the store
  • Will be replaced with the same item (if available)

📦 Return Shipping

  • Customers are responsible for all return shipping costs

🔧 Refurbished Electronics Warranty

  • All refurbished electronics include a 30-day warranty
  • Defective items within this period qualify for replacement

⚠️ Additional Notes

  • No restocking fees apply to returns

This document was last updated on April 16, 2026.