Shipping & Returns
🎮 TCB Games – Return Policy
We want you to feel confident in your purchase while helping us maintain the quality of our inventory. Please review our return guidelines below:
📅 Returns
Items may be returned within 7 days of purchase.
📦 Condition Requirements
- All items must be unopened and in original condition
- All original components (cases, manuals, inserts, etc.) must be included
🚫 Non-Returnable Items
- Preowned games
- Trading cards
- Sale items
💰 Refunds & Store Credit
- Eligible returns may receive a full refund or store credit
- Refunds are processed once the item is received by the store
🧪 Defective or Non-Working Items
- Must be returned to the store
- Will be replaced with the same item (if available)
📦 Return Shipping
- Customers are responsible for all return shipping costs
🔧 Refurbished Electronics Warranty
- All refurbished electronics include a 30-day warranty
- Defective items within this period qualify for replacement
⚠️ Additional Notes
- No restocking fees apply to returns
This document was last updated on April 16, 2026.